- Shipping & Returns
Shipping & Returns
You may return most new, unopened items within 30 days of delivery for a full refund (shipping cost will be deducted). We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 business days), the time it takes us to process your return once we receive it (1 to 3 business days), and the time it takes your bank to process our refund request.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Even though we do our best to avoid it, we reserve the right to charge a restocking fee in some cases which can be but not limited to: missing accessories, heavily used or damaged items, missing manuals, damaged packing box, removed screen protector, etc. To initiate a return, please contact us via the contact us page.
We ship the same business day for orders placed before 4pm EST. Otherwise, the item order will be shipped out the next business day.
We provide Free Standard shipping (5-7 business days) in the US. For a small extra fee, you can upgrade to Priority or Express shipping if you urgently need to receive your order.
We provide Free Ground Shipping to Canada. Custom fees and duties are responsobility of the buyer.
We ship worldwide. Custom fees and duties are buyer's responsibility.
We can ship to virtually any address in the world. Proceed to the checkout, enter your address and you can see the actual shipping cost. Please note that we try to reflect the most accurate rates and shipping methods on the Website, for some countries we can not gurantee the shipping rates and may contact you after the order was placed to adjust the shipping rate.
If you are buying in bulk (5 and more units), please Contact Us and provide your order qunatity and full address, we might find a better shipping option for you vs. the one you see online.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.